Refund policy

Return & Refund Policy

We want you to love what you ordered — and we stand behind it with a clear, honest 7-day guarantee.

✅ 7-Day "Love It or Return It" Guarantee
If you're not satisfied with your order for any reason, you can return it within 7 days of delivery for a full refund.

• Item must be undamaged, and in its original packaging
• Return shipping is paid by the customer
• Once we receive and inspect the item, your refund is processed within 3-5 business days

🛠️ Wrong or Defective Item
If you received a damaged or incorrect item, we'll make it right at no cost to you.

• Contact us within 48 hours of delivery
• An unboxing video is required to process damaged/wrong item claims — this helps us verify and resolve your issue quickly, no back-and-forth needed
• We cover return shipping in this case
• You can choose a replacement or a full refund

💳 How Refunds Are Paid
Since orders are paid via Cash on Delivery, refunds are sent via bank transfer, JazzCash, or Easypaisa. We'll collect your account details once your return is approved.

📦 How to Start a Return
Message us with your order number and reason:

• WhatsApp: [03229203970]
• Email: [idrisahmadzai339@gmail.com]

We'll guide you through the next steps and keep you updated throughout the process.